I am in multiple shows, how do I copy my enhanced information from one show to another?
Select the additional shows that are listed under the section labeled 'Enhanced Listing Info You Can Modify'.
Video: Basic - you signed up for multiple shows from the start
Video: Advanced - you signed up for additional shows later on in the year
here does the "Request for Information" go to?
The information captured will be sent to the email that has been inputted in the enhanced listing form. It will arrive with the subject line: Request for Information - from Marketplace Events.
If a test was submitted and you did not receive the email, please check your junk/spam folder.
Why are the links to my website and social media accounts not directing to the right pages?
Please ensure to input the full URL copied directly from the web browser. The website and social media account fields requires full URL.
Examples: Website Correct - https://marketplaceevents.com/ Incorrect - Marketplace Events or www.marketplaceevents.com Facebook Correct - https://www.facebook.com/homeandgardenevents Incorrect - Home and Garden Events or @homeandgardenevents
Why is my information not saving?
Please ensure to hit 'Save Listing' button before uploading images, otherwise, the copy in the text fields will not be saved.
Why is there an error for my video?
If you are adding a YouTube link, please ensure that you are using the link to a specific video and not the link to your YouTube channel.
Note: YouTube and Vimeo links are the only accepted types. The settings for your video has to allow for embedding.
Why is my logo not appearing properly?
If you uploaded a PNG file, the logo will appear with a black background. The preferred file format is JPG.
Why is my Show Special or New Products being cut off?
There is a character limit of 250 on the copy in these section. Please revise.